Service software has become more important than ever with rising customer expectations and increasing competition, which has led to a shift in service organizations. Future-oriented companies strive for best performance through optimization. Companies are laying the foundation for tomorrow's challenges by focusing on cross-organizational integration, result-oriented contracts and zero touch service to achieve further competitive advantages. The need for service companies to build a Digital First organization is increasing significantly. Market pressures require them to focus on process improvements and superior people, and pass their efficiency gains on to their customers. We provide the tools you need to implement these initiatives for your service industry.