Services

Kreuzbauer IT's range of services includes everything that companies need to introduce and operate an individual ERP system based on IFS Cloud. This requires more than just outstanding technical skills for programming, implementation, release upgrades and migration. Kreuzbauer IT's specialists quickly grasp and understand the specific situation and environment in the company thanks to their many years of experience and industry knowledge.

While a sense of proportion is required in the conception phase to orientate yourself to current needs and possible future requirements, tact and empathy are essential when working with your employees. Kreuzbauer IT implements the project according to proven, standardized and efficient procedures. Our complete documentation ensures continuous transparency for the individual steps and the budget at all times. In turn, our proactive project management avoids unnecessary irritation and avoidable loss of time.

When it comes to service, our deployment teams and development specialists have extensive experience. So if the functionality of IFS Cloud and the individual special modules are not sufficient for your individual requirements, we will develop additional software functionality to meet your needs. However, with any complex project, unforeseeable problems or questions may arise. In this case, you will appreciate our fast response time and quick troubleshooting, as well as ongoing support and advice throughout the project.

Our services in detail

Concept and planning

Kreuzbauer IT supports its customers as early as the definition and specification of requirements in order to avoid expensive mistakes or misunderstandings in advance. If required and on request, we also carry out systematic value engineering in advance to analyse the company processes and their optimisation possibilities.

Intoduction

The employees of Kreuzbauer IT accompany you as personal advisors from the first test installation to the successful go-live and beyond, and are at your side with advice and support during the entire ERP implementation.

Adjustment

Our IFS-certified specialists will support you with any kind of adaptation. From document design in your CD, additional individual functions that are not available from IFS despite numerous special modules, to the interface for the control software of your new high-bay warehouse: We at Kreuzbauer IT will find the right solution for you!

Data migration

Together with your specialists, we develop a detailed migration concept, which is then continually refined during the course of implementation. This procedure ensures that your data is available for the implementation of the processes in the implementation project shortly after the project start and that adaptations to the concept can be implemented quickly.

Change of version

Kreuzbauer IT does not only accompany you during the implementation of update projects. You will also benefit from our extensive experience in this field and reach your goal faster and more smoothly.

Operation

When it comes to creating and implementing authorization concepts or maintaining user profiles, you are in the best hands with Kreuzbauer IT. We are also happy to support you in development and maintenance of user-defined objects. Alternatively, the service centre of Kreuzbauer IT will take over the entire operation of your ERP system, if desired.